We want to make you aware of several dangerous scams currently targeting bank customers nationwide. These schemes are highly deceptive and can result in serious financial loss if precautions are not taken.

Scam #1: Fake “Bank Fraud” Texts and Calls

Fraudsters are impersonating bank customer service representatives, often through text messages claiming there is “fraud” on your account. Victims are kept on the line for hours and pressured to provide usernames, passwords, or other sensitive information. In some cases, they are told not to log in for several days—giving criminals time to access accounts and drain funds.

Scam #2: Apple Purchase Scam

Scammers are also posing as Apple representatives, alerting you to a “flagged transaction.” During lengthy conversations, they build trust and gradually collect details such as debit card numbers, account numbers, or even convince victims to download apps that steal phone data. There is no Apple transaction—this is a scam.

Scam #3: HELOC (Home Equity Line of Credit) Fraud

We are seeing increased fraudulent activity involving HELOC accounts. Because these accounts function like checking accounts but may have less frequent monitoring, criminals exploit them by:

• Printing counterfeit checks
• Enrolling accounts in online banking under false identities
• Attempting in-person withdrawals

Our recommendation: Tie your HELOC to a checking account, enroll in online banking, and monitor these accounts daily—just as you would a checking account. Contact us immediately if you see suspicious activity.

Protect Yourself

• Be cautious of unexpected calls or texts—even if they appear to come from us. Scammers can “spoof” phone numbers and voices.
• First National Bank of Michigan will never ask for your password, token codes, or confidential credentials.
• If you receive a suspicious call, text, or email, hang up or delete it immediately. Then, call us directly at 269-349-0100.
• Set up activity alerts and review your accounts regularly.

These scams are sophisticated, aggressive, and widespread. Please stay alert, protect your information, and rely only on verified communications from First National Bank of Michigan.

Posted in Latest Updates, Security Updates